Are you interested in IT, love and know how to communicate with people? Do you competently formulate your thoughts in writing and are stress-resistant? Can you reconcile two football fans who are rooting for different teams right during the decisive match? Join the JavaRush team . We are just looking for a support specialist in the Kiev office!
Requirements:
- technical mindset;
- competent Russian and Ukrainian speech and spelling;
- Experience in customer support/support;
- punctuality and responsible attitude to work;
- high communication skills, non-conflict;
- the ability to communicate politely and friendly with strangers;
- resistance to stress, ability to work in a team;
- knowledge and ability to work with Internet portals;
- active user of social networks - VK, FB, etc.;
- ability to search for information in search engines;
- Sales skills and knowledge of English at the Intermediate level will be a plus.
- high-quality and prompt provision of assistance to JavaRush users;
- technical customer support via email and online chat;
- moderation of pages on social networks and internal website resources;
- active management of the life cycle of each user problem (from the first request to the complete solution of the problem);
- promote the acquisition of paid services in the process of communication with clients.
- Convenient office location - 5 minutes from the metro station. Goloseevskaya;
- paid vacation (24 calendar days per year) and paid sick leave;
- friendly team of professionals;
- Opportunity for professional growth and career development;
- office with all amenities (relaxation area, library, kitchen, free tea, coffee, fruit and cookies);
- team building and corporate events at the expense of the company;